JubJub

Privacy Policy

Welcome to JubJub! This Privacy Policy outlines our commitment to protecting the privacy of your personal information that we collect through our website jubjubapp.com and the JubJub app. Please read this Privacy Policy carefully and contact us at contact@jubjubapp.com if you have any questions.

By providing us with personal information, you indicate that you have had sufficient opportunity to access this Privacy Policy and that you have read and accepted it. We may amend this Privacy Policy, including with changes, additions, and deletions, from time to time in our sole discretion. Your continued use of our Website and App following any amendments indicates that you accept the amendments. You should check this Privacy Policy regularly.

Collection of Personal Information

Personal information which we may collect from you includes:

  • Name
  • Contact details
  • Email
  • Location

If we receive your personal information from third parties, we will protect it as set out in this Privacy Policy. If you provide us with third-party personal information, you warrant to us that you have the third party’s consent to provide this.

Use and Disclosure of Personal Information

Your personal information will be used for the following purposes:

  • To contact and communicate with you
  • Internal record keeping
  • Direct and indirect marketing
  • Data analytics
  • Social media content management
  • Video content processing and streaming

We may disclose your personal information to:

  • Courts, tribunals, regulatory authorities, and law enforcement officers as required by law, or in connection with any actual or prospective legal proceedings, or in order to establish, exercise, or defend our legal rights
  • Third parties, including agents or sub-contractors, who assist us in providing information, products, or services to you. These parties may be located outside of the UK; for example, in the United States of America or Australia
  • Third parties to collect and process data. Such third parties may store data outside of the UK; for example, in the United States of America or Australia

Where we disclose your personal information to third parties for these purposes, we will request that the third party follow this Privacy Policy regarding handling your personal information.

API Services and Limited Use Disclosure

YouTube API Use

JubJub utilizes the YouTube API to upload videos directly to your YouTube account. Instead of storing credentials, we use OAuth 2.0 for authentication, which requires you to authorize access every hour. This authorization process ensures enhanced security and control, as it requires frequent re-authentication and refreshes of credentials. This approach adheres strictly to the Google API Services User Data Policy, including the Limited Use requirements, ensuring that your data is handled securely and responsibly. By using JubJub, users are agreeing to be bound by the YouTube Terms of Service. For more details on how Google uses your data, please refer to the Google Privacy Policy.

JubJub's use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

Information Collection through YouTube API Services: We access and collect information such as video titles, descriptions, and other metadata related to the videos you upload through the YouTube API. The information collected is used solely for the purpose of managing your video uploads. We do not share this information with any third parties, except as required by law.

Data Storage and User Control: We may store, access, and collect information on your device through the use of cookies and similar technologies to enhance your user experience. You can revoke our access to your data via the Google security settings page at Google Security Settings. For deleting stored data, please contact us directly at contact@jubjubapp.com, and we will process your request within 10 business days. Regarding data storage, we only allow the API Clients to store the public data temporarily, but not more than 30 days, and the stored data must either be refreshed or deleted after 30 days.

TikTok API Use

JubJub utilizes the TikTok API to upload videos directly to your TikTok account. We use OAuth 2.0 for authentication, requiring you to authorize access, which ensures enhanced security and control over your data. Our use of the TikTok API adheres strictly to the TikTok Developer Terms of Service, ensuring that your data is handled securely and responsibly. By using JubJub, you agree to be bound by the TikTok Developer Terms of Service. For more details on how TikTok uses your data, please refer to the TikTok Privacy Policy.

Information Collection through TikTok API Services: We access and collect information such as video content, titles, descriptions, and other metadata related to the videos you upload through the TikTok API. The information collected is used solely for the purpose of managing your video uploads and is not shared with any third parties, except as required by law.

Data Storage and User Control: We may store, access, and collect information on your device through cookies and similar technologies to enhance your user experience. You can revoke our access to your data via your TikTok account settings. For deleting stored data, please contact us directly at contact@jubjubapp.com, and we will process your request within 10 business days.

Vimeo API Use

JubJub utilizes the Vimeo API and the Vimeo OTT API for uploading and managing videos on your Vimeo accounts. Credentials for both Vimeo and Vimeo OTT are stored securely and are used only for the purposes of video management authorized by you. This approach ensures secure and efficient management of your video content on both platforms.

Should you choose to remove your credentials, you have the ability to revoke access directly from your Vimeo and Vimeo OTT account settings. This provides you with control over your data and enhances security by allowing immediate revocation of access when needed. By using JubJub, you agree to be bound by the Vimeo Terms of Service and the Vimeo OTT Terms of Service. For more details on how Vimeo uses your data, please refer to the Vimeo Privacy Policy.

Information Collection through Vimeo API Services: We access and collect information such as video titles, descriptions, and other metadata related to the videos you upload through the Vimeo APIs. The information collected is used solely for the purpose of managing your video uploads and is not shared with any third parties, except as required by law.

Data Storage and User Control: We may store, access, and collect information on your device through cookies and similar technologies to enhance your user experience. You can revoke our access to your data via your Vimeo and Vimeo OTT account settings. For deleting stored data, please contact us directly at contact@jubjubapp.com, and we will process your request within 10 business days.

Meta API Use (Facebook and Instagram)

JubJub utilizes Meta's Graph API to manage and upload content directly to your Facebook and Instagram accounts. We use OAuth 2.0 for authentication, requiring you to authorize access, which ensures enhanced security and control over your data. Our use of the Graph API adheres strictly to the Meta Platform Terms and Developer Policies, ensuring that your data is handled securely and responsibly. By using JubJub, you agree to be bound by the Meta Platform Terms and the Meta Privacy Policy.

Information Collection through Meta Graph API Services: We access and collect information such as post content, captions, media files, and other metadata related to the content you upload through the Graph API. The information collected is used solely for the purpose of managing your social media content and is not shared with any third parties, except as required by law.

Data Storage and User Control: We may store, access, and collect information on your device through cookies and similar technologies to enhance your user experience. You can revoke our access to your data via your Facebook and Instagram account settings. For deleting stored data, please contact us directly at contact@jubjubapp.com, and we will process your request within 10 business days.

Permissions and Compliance: JubJub requests only the permissions necessary to perform the intended functions and will use these permissions in compliance with Meta's policies. We do not use your data for any purposes beyond those authorized by you.

LinkedIn API Use

JubJub utilizes the LinkedIn API to manage and share content directly to your LinkedIn account. We use OAuth 2.0 for authentication, requiring you to authorize access, which ensures enhanced security and control over your data. Our use of the LinkedIn API adheres strictly to the LinkedIn API Terms of Use, ensuring that your data is handled securely and responsibly. By using JubJub, you agree to be bound by the LinkedIn User Agreement and the LinkedIn API Terms of Use. For more details on how LinkedIn uses your data, please refer to the LinkedIn Privacy Policy.

Information Collection through LinkedIn API Services: We access and collect information such as post content, captions, media files, and other metadata related to the content you share through the LinkedIn API. The information collected is used solely for the purpose of managing your LinkedIn content and is not shared with any third parties, except as required by law.

Data Storage and User Control: We may store, access, and collect information on your device through cookies and similar technologies to enhance your user experience. You can revoke our access to your data via your LinkedIn account settings. For deleting stored data, please contact us directly at contact@jubjubapp.com, and we will process your request within 10 business days.

Permissions and Compliance: JubJub requests only the permissions necessary to perform the intended functions and will use these permissions in compliance with LinkedIn's policies. We do not use your data for any purposes beyond those authorized by you.

MUX API Use

JubJub utilizes the MUX API for video processing, streaming, and analytics to enhance your content delivery experience. We use the MUX API to:

  • Transcode and process your video content for optimal streaming across various platforms
  • Monitor streaming performance and gather analytics data to improve our services
  • Manage video playback and delivery to your audience

Our use of the MUX API adheres strictly to the MUX Terms of Service and the MUX Privacy Policy, ensuring that your data is handled securely and responsibly. By using JubJub, you agree to be bound by the MUX Terms of Service and acknowledge the MUX Privacy Policy.

Information Collection through MUX API Services: We access and process your video content and associated metadata through the MUX API. The information collected is used solely for the purpose of video processing, streaming, and analytics to improve your user experience. We do not share this information with any third parties, except as required by law.

Data Storage and User Control: Your video content processed through MUX may be temporarily stored on MUX's servers during the processing and streaming phases. You can request the deletion of your processed data by contacting us at contact@jubjubapp.com, and we will process your request within 10 business days.

Permissions and Compliance: JubJub requests only the necessary permissions to perform the intended functions using the MUX API and will use these permissions in compliance with MUX's policies. We do not use your data for any purposes beyond those authorized by you.

Storage and Security

Your personal information is hosted and maintained by Google Cloud Services (GCP) and may also be processed through MUX's servers as part of the video processing and streaming services. Despite reasonable measures to safeguard against unauthorized disclosures of information, no information transmitted over the Internet can be guaranteed to be secure. We cannot guarantee the security of any information that you transmit to or receive from us. The transmission and exchange of information is carried out at your own risk.

Your Rights

You have rights under the Privacy Act 1988 (Cth) to request details of personal information that we hold about you. You may also request corrections to any inaccurate, outdated, incomplete, irrelevant, or misleading information.

To exercise these rights, please contact us at contact@jubjubapp.com.

Links to Third-Party Websites

Our Website and App may contain links to third-party websites not governed by this Privacy Policy. We are not responsible for the privacy practices of these sites.

Data Analytics

We use tools like Google Analytics to analyze usage patterns for our website and app. Google's use of your data is governed by their privacy policies.

Unsubscribe and Complaints

To unsubscribe from our email database or to opt out of communications, please contact us at contact@jubjubapp.com.

If you have any complaints regarding our handling of your personal information, please contact us at the same email address. We aim to respond within 10 business days and will outline remedial actions for any breach.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this Privacy Policy periodically.

Data Deletion and Platform Disconnection

If you wish to request the deletion of your personal data or disconnect a platform linked to your JubJub account, please visit our Data Deletion Instructions page for detailed information on how to proceed.

Contact Us

For more information about our privacy practices or if you have questions, please contact us at:

Email: contact@jubjubapp.com